SkipTheQ POPI Act Policy

SkipTheQ is dedicated to upholding the highest standards of data protection and privacy for all users of our online booking platform. As a service that streamlines the medication pickup process at Kalafong Hospital OPD Pharmacy, we recognize the importance of safeguarding the personal information provided by our patients. This Protection of Personal Information (POPI) Act policy outlines our commitment to compliance with the POPI Act of 2013 and our responsibility to ensure the lawful and secure processing of personal data. By implementing robust data protection measures and adhering to the principles of transparency and accountability, SkipTheQ aims to provide a trusted and efficient service while prioritizing the privacy and confidentiality of our users’ information.

SkipTheQ POPI Act Policy:

SkipTheQ is committed to protecting the personal information of its users in accordance with the provisions of the Protection of Personal Information Act, 2013 (POPI Act). This policy outlines how SkipTheQ collects, uses, stores, and protects personal information in compliance with the POPI Act.

Definitions:

Personal Information: Refers to any information relating to an identifiable individual, including but not limited to Name, Surname, Email address, Cell number, and Hospital Folder number.
Processing: Refers to any operation or activity performed on personal information, such as collection, storage, use, and disclosure.

Collection of Personal Information:

SkipTheQ collects personal information from patients, including Name, Surname, Email address, Cell number, and Hospital Folder number, when they request a booking for medication pickup.
The collection of personal information is necessary to facilitate the booking process and provide efficient service to patients.

Purpose of Personal Information Collection:

The personal information collected is used solely for the purpose of scheduling medication pickups at the Kalafong Hospital OPD Pharmacy.
SkipTheQ does not disclose or share this information with any third parties without the explicit consent of the individual.

Lawfulness of Processing:

SkipTheQ ensures that the processing of personal information is lawful, reasonable, and performed in a manner that does not infringe on the privacy rights of individuals.
Personal information is processed with the consent of the data subject or in compliance with other lawful grounds specified in the POPI Act.

Data Security Measures:

SkipTheQ implements appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.
Encryption techniques are utilized to secure sensitive data during transmission, and access controls are in place to restrict unauthorized access to personal information.

Data Retention:

Personal information collected for booking purposes is retained for the duration necessary to fulfill the medication pickup request.
Once the booking is completed and the medication is collected, personal information is securely archived and eventually deleted in accordance with data retention policies outlined in the POPI Act.

Data Subject Rights:

Data subjects have the right to access, correct, or request the deletion of their personal information held by SkipTheQ.
Requests for data access, rectification, or erasure can be made by contacting the SkipTheQ customer support team in accordance with the procedures outlined in the POPI Act.

Information Officer:

SkipTheQ appoints an Information Officer responsible for overseeing compliance with the POPI Act and handling data protection matters within the organization.
The Information Officer serves as the point of contact for data subjects and regulatory authorities regarding personal information processing activities.

Compliance with POPI Act:

SkipTheQ is committed to complying with the provisions of the Protection of Personal Information Act, 2013, and other relevant data protection regulations.
Regular reviews of data processing activities are conducted to ensure ongoing compliance with the POPI Act and to address any changes in data protection requirements.

Data Breach Notification:

In the event of a data breach that may compromise the security of personal information, SkipTheQ will promptly notify the Information Regulator and affected data subjects in accordance with the requirements of the POPI Act.

Amendments to Policy:

SkipTheQ reserves the right to update or modify this POPI Act policy as necessary to reflect changes in data protection laws or operational practices.
Any updates to the policy will be communicated to data subjects through the SkipTheQ website or other appropriate channels.